FAQ | Fruits And Vegetable

What payment methods are allowed in 00'S FARM FRESH?

00'S FARMFRESH accepts Online Banking, Credit Card, eWallet payments.

My order is delayed, when will I receive it?"

Please contact our customer service support team via Facebook Live Chat or drop us an email at contact kookaixin1174@e.djzhlc.edu.my and we will attend to you within 24 hours.

Where can I request an official receipt?

An official receipt will be sent to your email address.

How do I edit my shipping address?

You may edit your shipping address in Account > Shipping Address. However, you will not be able to edit your shipping address once your order is being processed.

How do I remove an item from my ‘Cart’?

Please proceed to the cart page and click on “remove” to remove the product.

How can I order without an account on the 00'S FARM FRESH website?

To ensure you enjoy the best shopping experience at 00'S FARM FRESH, you are required to register an account with us.

Will the refunded amount includes shipping fee?

Yes, we will refund the exact amount that you have paid.